Website Terms and Conditions

Welsh Young Persons Discounted Travel (WYPDT) Scheme - ‘mytravelpass’ Terms and Conditions.

1. Scheme Title

Welsh Young Persons Discounted Travel (WYPDT) Scheme, hereafter referred to as ‘the scheme’.

2. Scheme Brand

The scheme brand for all public communication is ‘mytravelpass’.

3. Description

The scheme provides eligible persons with a one-third discount off the purchase price of the equivalent adult fare.

4. Eligibility

Only eligible persons may apply, defined as:

  • Aged 16 to 21 Inclusive, and
  • Primary residence in Wales.

5. Geographical Limits

The card is valid on local bus operating wholly within Wales or where the trip originates or terminates in Wales (see FAQs for more detail).

6. Times of Operation

There are no restrictions on the time during which the pass can be used.

7. Types of Journey

There are no restrictions on the type of journey purpose for which the pass can be used.

8. Ticket Discount and Restrictions

A discount of one-third off the purchase price of the equivalent adult fare will be given off all products and tickets that can be purchased on bus. Operators may, for commercial reasons, offer the discount on products not available for purchase on bus, but available through outlets such as retail travel shops or offices.

Seasonal or promotional fares which are already discounted in excess of the standard fare may be excluded.

9. Transferability

The pass is for use solely by the named individual and is not transferable.

The Discount card will be withdrawn if misused / used by anyone other than cardholder and may result in criminal proceedings.

Travel passes are issued subject to the conditions of the Scheme. The pass remains the property of Welsh Government.

10. Application of Discount on Bus

The pass holder is required to present their pass to the driver to obtain the relevant discount. Persons unable to present a valid pass will be required to pay the full adult fare.

Bus company representatives retain the right to inspect passes and / or request additional verification of pass holder age.

The travel pass is not valid if altered or defaced in any way.

Pass holders are required to inform mytravelpass immediately in the event a card is lost, stolen or defective to enable cancellation and the issue of a replacement card.

11. Rules and Regulations

Each bus company’s rules and regulations apply when travel is made with the pass.

12. Scheme Duration

It was extended to 16-21 age group in December 2018.

Pass holders will be entitled to the discount until their 22nd birthday.

13. Application Window

Applicants may apply no earlier than 10 days prior to their 16th Birthday and no later than their 22nd Birthday.

14. Card Issue

Cards will be issued at no cost to the user during the pilot phase.

Applicants are required to provide a recent passport sized colour photo. All information is provided in good faith by the applicant. Applications which are found to have been made using false information will not be issued with a pass or existing pass holders acting fraudulently will result in the cancellation of their pass. Any breach of these conditions will render the holder liable to prosecution.

New / replacement cards will be issued within 10 days of receipt of a completed application / notification of lost or stolen. Welsh Government is not liable for discount whilst an application or replacement is being processed.

Cards remain the property of Welsh Government and should be destroyed on expiry or termination of the scheme.

15. Change of Address

Pass holders are required to inform mytravelpass of any changes to their primary address. If the new address is outside Wales, the card will be cancelled and must besurrendered.

16. Exclusions

The pass is not valid on long distance coach or rail services except TrawsCymru servicesIt is not valid on National Express and Megabus.

The pass does not provide proof of age.

The pass does not entitle or guarantee carriage on any bus service at any time, or give rise to expectation of the continuation of existing services or provision of new services.

The Welsh Government will not be responsible for any losses or damage suffered when travel is made with the pass.

The Welsh Government reserves right to amend terms and conditions from time to time and will post changes on GOV.WALES/MYTRAVELPASS.

17. Fair Processing Notice – National Fraud Initiative

The Welsh Government is required by law to protect the public funds it administers. The Welsh Government shares information provided to it with other bodies responsible for auditing or administering public funds in order to assist with the prevention and detection of fraud.

The Audit Commission appoints the External Auditor to audit the accounts of this authority, and they are also responsible for carrying out data matching exercises.

Data matching involves comparing computer records held by one body against other computer records held by the same or another body. This is usually personal information. Computerised data matching allows potentially fraudulent claims and payments to be identified. Where a match is found it may indicate that there is an inconsistency, which requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until further detailed investigation is carried out.

The Audit Commission currently requires the Welsh Government to participate in a data matching exercise to assist in the prevention and detection of fraud. We are required to provide specific sets of data to the Audit Commission for matching, and details of these are set out in the Audit Commission’s handbooks, which can be found at

The use of data by the Audit Commission in a data matching exercise is carried out with statutory authority under its powers in Part 2A of the Audit Commission Act 1998. It does not require the consent of the individuals concerned under the Data Protection Act 1998 to undertake the exercise.

Data matching by the Audit Commission is subject to a Code of Practice. This may be found at

For further information on the Audit Commission’s legal powers and the reasons why it matches particular information, see the Level 3 Notice on the Audit Commission website: http://audit- or contact the Head of NFI on 0844 798 2222 or email: